Customer Service

Customer Service

The Customer Service range offers staff insights into appropriate and effective customer service, from sending emails to handling complaints. The range is designed to offer useful advice on approaching new customers and maintaining existing ones.

Click here to explore the ‘Telephone Manner’ course for yourself!

12 courses

What suits you? Our Customer Service titles come in multiple formats – Modules, Video Plus, Video and more!

Explore our growing topics list:

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