MicroLearn’s Creative team have developed nine brand new courses, released in July 2019, which increases the size of our off-the-shelf catalogue to over 150 titles.
Introducing to the library a new course on Communicating Under Pressure, which has been added to our Communication & Social Skills range. Communicating under pressure is an essential skill for all employees, as there may be times where they are confronted with difficult situations and how they handle the related conversations will determine how well the individuals, team and organisation are able to move forward.
In this module, we’ll explore why people avoid difficult conversations, the importance of understanding your own emotional triggers and reveal top tips on how to structure the conversation to ensure its success.
Ali Soper, Creative Director & Cofounder said: “Communicating under pressure involves difficult conversations, featuring potentially contentious or sensitive topics, which evoke strong, complex emotional reactions from those involved. Our new course explores how to communicate effectively under pressure in order to reach mutually beneficial solutions.”
See below for a preview of the Communicating Under Pressure video:
For more information on this course or any of the other courses in the MicroLearn catalogue, contact the team at firstname.lastname@example.org.